Submission resulting in error "Invalid video link provided".

coppolaemilio commented

2026-09-03 13:38:52 +00:00

Owner

Hey @allendelopez1 got this email: I see the submission no problem but I'm not sure if there is something wrong with the link they provided for the video. Can you take a look and make sure it is all correct?

Hello, I am reaching out to confirm that our team's submission for the Showcase has successfully gone through.

Our game is 'Ice Moon Odyssey'.

We were having issues confirming our video link using the 'Preview' function on the submission page. We kept getting an "Invalid video link provided" notification.  

We attempted multiple different ways to solve the issue but continued to get this error message.

In the end we decided to submit our entry in spite of the error message, and then to follow-up with you.

I have provided some screenshots, as well as links below that may be useful for your team.

...

A link to our Unlisted trailer
https://youtu.be/EMITIvCtmBI

...

Thank you for your time! Have a great week.

Hey @allendelopez1 got this email: I see the submission no problem but I'm not sure if there is something wrong with the link they provided for the video. Can you take a look and make sure it is all correct? ``` Hello, I am reaching out to confirm that our team's submission for the Showcase has successfully gone through. Our game is 'Ice Moon Odyssey'. We were having issues confirming our video link using the 'Preview' function on the submission page. We kept getting an "Invalid video link provided" notification. We attempted multiple different ways to solve the issue but continued to get this error message. In the end we decided to submit our entry in spite of the error message, and then to follow-up with you. I have provided some screenshots, as well as links below that may be useful for your team. ... A link to our Unlisted trailer https://youtu.be/EMITIvCtmBI ... Thank you for your time! Have a great week. ```

allendelopez1 was assigned by coppolaemilio

2026-09-03 13:38:52 +00:00

allendelopez1 commented

2026-09-03 15:17:21 +00:00

Member

Hi @coppolaemilio , I can confirm that the entry in the official submission exists and everything looks good. I tested on a local instance to see if. I could reproduce the error and was unsuccessful, everything looked and was shown correctly.

I can think of maybe some browser extension blocking the preview? I think we can reassure them that the submission was successful and if they can share details about configuration, the specific ways they attempted to fix the problem or any other info about their browsers we can try to debug further

Hi @coppolaemilio , I can confirm that the entry in the official submission exists and everything looks good. I tested on a local instance to see if. I could reproduce the error and was unsuccessful, everything looked and was shown correctly. I can think of maybe some browser extension blocking the preview? I think we can reassure them that the submission was successful and if they can share details about configuration, the specific ways they attempted to fix the problem or any other info about their browsers we can try to debug further

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Submission resulting in error "Invalid video link provided". #5